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FAQ

Alliance FAQ

Print From Android

What functionalities does the Mopria Print Service include?

The Mopria Print Service lets users easily customize color, number of copies, duplex, paper size, page range, media type, and orientation and also features finishing options such as punching, folding and stapling. Additionally, the app also includes workplace features like user authentication, pin printing, and accounting.

Which apps can print?

Many native Android apps currently support printing, including Gmail, Photos, and Drive. With other apps, like Chrome, you can “share” content to Mopria, and then print. Additionally, other popular apps available in the Google Play Store include the print feature.

What are the requirements for printing with Mopria Print Service?

  1. An Android smartphone or tablet with the Mopria Print Service app installed
  2. A printer, MFP, or print accessory that is Mopria-certified (go here for a list of certified devices)
  3. A wireless networkconnected to both the Android device and the printer, MFP or print accessory. If both the Android device and the printer, MFP or print accessory support Wi-Fi Direct, no wireless network is needed.

Note: Mopria Print Service is not supported through public wireless networks such as public Wi-Fi hotspots, Bluetooth connections, or cellular 3G or 4G data connections.

How do I remove / uninstall the Mopria Print Service from my device?

If you installed Mopria Print Service from the Google Play Store, it can easily be uninstalled by clicking “uninstall” on either the Mopria Print Service app page or in the Android application manager.

If you are using a mobile device that included a factory-installed version of Mopria Print Service, see one of the following links for further instructions:

  • Click here if you use an Amazon device.
  • Click here if you use a Huawei device.
  • Click here if you use a ZTE device.

Why does my printer show up more than once?

When there are multiple print services installed on your device (e.g., Mopria, Google Cloud Print, etc.), or if the printer has Wi-Fi Direct enabled and the printer is also on the same network as your mobile device, the printer may be displayed twice on the printer list. You may be able to resolve this issue by filtering down to one active print service through the print settings menu or by disabling the Mopria option to search for Wi-Fi Direct printers.

How do I manually add a printer?

  1. Go to Settings > Printing. ( With certain Samsung models, go to Settings > Wi-Fi > More connections > Printing Select Mopria Print Service.
  2. Tap the 3-dots icon and choose "add printer".
  3. Tap the "+" icon to add your printer.
  4. Enter your preferred printer name and printer IP address.

If you prefer, add your printer manually during the print flow:

  1. Tap “All printers”.
  2. Tap the “+” icon (you may need to scroll to the bottom of the printer list first).
  3. Tap “Mopria Print Service”.
  4. Enter your preferred printer name and printer IP address or Host name.

How do I monitor print jobs and view the print queue?

While a print job is being sent to the printer, you should be able to pull down on the notification bar at the top of your Android device screen to view either a message or a progress bar. Tap on the bar to Cancel or Restart a print job. After the print job completes, the information is no longer available.

How do I cancel a print job?

From the printer control panel: Tap the “Cancel” button.
From the Print dialog box: Tap the “Cancel” button.
From your mobile device screen: Pull down a notification bar from the top of the screen or tap on the print progress screen, then tap the “Cancel” button.

How do I check the ink or toner levels of my printer when using the Mopria Print Service app?

There are three ways to view the ink or toner levels of your printer using the Mopria Print Service app:

  1. Launch the Mopria Print Service from your home screen or app drawer and tap on a printer to see its ink or toner levels.
  2. From the print preview page, tap “printers” in the drop down menu and then tap “All Printers” at the bottom of the menu. Then tap the "i" icon on the right of a printer to see its ink or toner levels.
  3. In the Settings menu, select “Print Settings”, then select Mopria Print Service. Tap the "i" icon on the right of a printer to see its ink or toner levels.

Note: Methods 2 and 3 are available on devices running Android 7 or later. Method 1 may not be available with older versions of the Mopria Print Service that are pre-installed on some devices.

How do I connect using Wi-Fi Direct?

To connect via Wi-Fi Direct, you may need to enable Wi-Fi Direct mode in your printer. Please refer to the printer manufacturer’s support page for details. If necessary in your mobile device, select the Wi-Fi Direct printer when sending the print job and then follow the connection steps in the print flow.

What if I'm unable to print to a local printer using Mopria Print Service?

  1. Verify the Mopria Print Service is turned on (Go to Settings -> Printing to turn on the Mopria Print Service)
  2. Verify that your mobile device is on a wireless network.
  3. Verify that your printer is on the same wireless network. (Please note: If your mobile device and printer are not on the same wireless network, you may be able to use Wi-Fi Direct printing. See How do I connect using Wi-Fi Direct? above).
  4. Verify that your printer supports Mopria Print Service.
  5. Verify that your printer has been properly set up to enable Mopria. (Please note: This may require logging into the printer’s embedded web server to enable Mopria.)

If you have done all of the above, and you still cannot print, try the following:

  1. Make sure that the printer is turned on. If the printer is on, turn it off and then on again to see if this resolves the issue.
  2. Make sure that the wireless access point/router is turned on. If it is on, turn it off and then on again to see if this resolves the issue.
  3. Make sure that the printer has paper in the tray, and that ink or toner is not empty.
  4. Make sure that there are no error messages on the printer control panel.
  5. Make sure that the printer has the latest firmware version installed.

Print From a Samsung Device

Print From an Android 8 and Higher Device

Print With Windows 10

How does Windows 10 use the Mopria print standard?

Starting with Windows 10 October 2018 Update, Windows has added support for Mopria certified printers. When a driver is not available, Windows can install these printers without you needing to install any additional software or drivers.

Most modern printers support the Mopria standard and are Mopria certified. Please check the Mopria Certified Products list to determine if your printer is Mopria certified.

What is Mopria and what are the benefits?

Mopria gives users the ability to locate and connect to printers on the same Wi-Fi network as your device whether you are at work, at home, or on-the-go.

Mopria is a printer industry designed standard offering a set of standards offering simple and seamless way to print to millions of certified printers and multi-function printers. It eliminates the need to install any additional software or drivers allowing you to easily print, regardless of the printer’s brand.

What features and capabilities can I expect when using the Mopria standard?

The Mopria print technology supported by Windows 10 lets users easily customize color, print quality, resolution, number of copies, duplex, paper size, page range, media type, orientation, input tray selection and output bin selection.

Scan to Android

What is Mopria Scan?

The Mopria Scan app lets you easily scan photos, documents, and any printed content directly to your Android mobile device using scanners and multi-function printers (MFPs).

What functionalities are available with Mopria Scan?

Mopria Scan features:

  • Initiate scan from the Mopria Scan application
  • Initiate scan from other applications: email, file browsers, etc.*
  • Select scan resolution
  • Select color or B/W
  • Select scan format: PNG or PDF
  • Select input type: photos, documents, etc.
  • Discover scanners automatically over Wi-Fi
  • Add scanners manually using IP address
  • Select scan area
  • Edit scan file name
  • Save scans on the phone or tablet
  • Share scans to other applications: email, file browsers, etc.*
  • Share scans to cloud services: Dropbox, Evernote, Google Drive, etc.*
  • Print scans*

*requires additional applications also be installed on the Android device

How do I manually add a scanner?

If you cannot find your scanner after connecting to a Wi-Fi network, follow these steps:

  1. Open Mopria Scan.
  2. Tap the 3-dots icon and choose “Add Scanner.”
  3. Enter your scanner’s name and IPv4 address.
  4. Tap the “[check icon]”.

Your scanner will appear in the Mopria Scan list.

Sours: https://mopria.org/faq

How To Install Mopria Print Services Application

Note: You need to have an Android powered smartphone, tablet or Chromebook.

How to Install

  1. On your Android Device or the Chromebook, select the Google "PlayStore" Icon to open.
  2. In the top search field, search "Mopria Print Services".
  3. Select the App and Click "Download".
  4. Next, Open the Application and Agree to the "Terms Of Services".
  5. It also shows you how to print from the application in the FAQ link.

How to Print

  1. In your app, tap the menu and select Print.
    • Some apps may not support the print feature but many popular social media and photo apps have a “Share” option allowing you to print. In the app, under the Share menu, select Mopria Print Service.
  2. The print settings menu or print preview displays. Tap All Printers.
  3. A list of available printers appears. Select a printer. 
  4. The print settings menu or print preview displays again with your selected printer.

    • If you do not need to change print options, tap Print to send the print job.
    • If you need to change print options, continue to the next step.
Sours: https://www.support.xerox.com/en-us/article/en/2096706.html
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Mopria Print Service

Mopria Print Service enables printing over Wi-Fi or Wi-Fi Direct from your Android smartphone or tablet to Mopria® certified printers and multi-function printers (MFP) from Brother, Canon, DEVELOP, Epson, FUJIFILM, Gestetner, HP, Infotec, Konica Minolta, Kyocera, Lanier, Lenovo, Lexmark, NEC, NRG, Pantum, RICOH, Samsung, Savin, Sharp, TA Triumph Adler-UTAX, Toshiba and Xerox. The companies who make these devices have collaborated to create the Mopria Print Service to make printing easier and create an industry-wide print solution. Print. Scan. Go.

If you want to check to see if you printer is Mopria® certified before installing the Mopria Print Service, check here: http://mopria.org/certified-products.

Easily print photos, web pages and documents when your mobile device is connected to a Mopria® certified printer through a wireless network or using Wi-Fi Direct®. Control print settings such as color, number of copies, duplex, paper size, page range, media type and orientation. In the workplace, take advantage of the advanced punching, folding, stapling, PIN printing, user authentication, and accounting features.

The Mopria Print Service also allows users to print using the Share feature from many of their favorite apps including Facebook, Flipboard, LinkedIn, Twitter and Pinterest, giving users the power to print easily. When using the Share feature, users will see a Mopria Print Service option is included as an option after email and messaging. The Share icon is conspicuously placed and users simply select the Mopria Print Service option, select their printer, adjust settings and print.

Mopria Print Service is pre-installed on some Android and Amazon devices. The device manufacturer determines which devices have the Mopria Print Service pre-installed and if the Mopria Print Service can be uninstalled from such devices.

For more detailed information, visit the following website: http://mopria.org/en/faq.

Sours: https://play.google.com/
How to print from Android

Get the Mopria Print App

What is Mopria Print Service?

Seamless Mobile Printing

Mopria Print Service enhances the print functionality on any Android phone or tablet.
With this service, you can connect and print to any Mopria certified printer
without additional set-up.

Most printer brands are supported by the Mopria Print Service. See the latest list of Mopria certified printers.

Printing from your Android phone

The Mopria Advantage

Mopria print technology is designed to simplify mobile printing from Android devices to more than 120 million Mopria certified printers.

Mopria print technology is installed on more than 2 billion devices including select Amazon Fire, Huawei, Samsung Galaxy and ZTE devices.

The Android Default Print Service on Android 8 and higher phones also features core print technology from Mopria.

Get the Mopria Print Service

Most Android devices come preinstalled with a Mopria powered print service. If your Android device is not yet able to print, you can download the Mopria Print Service app from Google Play or directly from the Mopria website.

Key Features:

Ease-of-Use

Mopria offers simple and seamless mobile printing from current Android devices to millions of certified printers worldwide.

Easy Access

Mopria gives users the ability to wirelessly locate and connect with nearby compatible printers at work, at home or on-the-go.

Easy Customization

Users can customize color, number of copies, duplex, paper size, page range, media type and orientation, as well as workplace features like user authentication, pin printing and accounting capabilities all without having to install printer brand specific apps.

Expanding Network of Printers

Since the world’s leading printer manufacturers are all part of the Mopria Alliance, the long list of certified printers continues to grow.

How To Print From Android

With the Mopria Print Service, users can easily connect and send documents and pictures from their Android devices to a nearby printer. If your app has a print option, you can print your documents, PDFs, photos, emails, web pages, and other content. Just press print and Mopria will take care of the rest.


Many Android apps already offer print including Chrome, Gmail, Drive, Microsoft Office, and Adobe Acrobat Reader.

How It Works

Open the app you want to print from and look for a print option, button or icon.

This print function is often found under the apps or share menu.

Find the print option

Select a nearby printer

Tap print

For more detailed instructions, please see our How to Guide.

Read FAQ

Mopria Print Service

The Mopria Print Service lets users easily customize color, number of copies, duplex, paper size, page range, media type and orientation and also features finishing options such as punching, folding and stapling. Additionally, the app also includes workplace features like user authentication, pin printing and accounting.


Please refer to the Mopria “How it Works” section above.


Mopria Print Service is a mobile printing solution that enhances the print functionality and with this service, you can connect and print to any Mopria certified printer without additional setup. For instance, if you find yourself in need of printing to a variety of different printers from different manufacturers, for example, in your place of work or perhaps at a friend’s house, Mopria Print Service can save you the hassle of installing yet another manufacturer’s printing application and learning a different user interface every time you are faced with the need to print to a new device.


  1. An Android smartphone or tablet with the Mopria Print Service app installed
  2. A printer, MFP, or print accessory that is Mopria-certified (go here for a list of certified devices)
  3. A wireless network connected to both the Android device and the printer, MFP or print accessory. If both the Android device and the printer, MFP or print accessory support Wi-Fi Direct, no wireless network is needed.

Note: Mopria Print Service is not supported through public wireless networks such as public Wi-Fi hotspots, Bluetooth connections, or cellular 3G or 4G data connections.


Installation or Removal

Mopria Print Service is a now a standard, factory installed app on many mobile device models.


If you installed Mopria Print Service from the Google Play Store, it can easily be uninstalled by clicking “uninstall” on either the Mopria Print Service app page or in the Android application manager.

If you are using a mobile device that included a factory installed version of Mopria Print Service, see one of the following links for further instructions:


Printing with Mopria Print Service


When there are multiple print services installed on your device (e.g., Mopria, Google Cloud Print, etc.), or if the printer has Wi-Fi Direct enabled and the printer is also on the same network as your mobile device, the printer may be displayed twice on the printer list. You may be able to resolve this issue by filtering down to one active print service through the print settings menu or by disabling the Mopria option to search for Wi-Fi Direct printers.


  1. Go to Settings > Printing.
    (With certain Samsung models, go to Settings > Wi-Fi > More connections > Printing Select Mopria Print Service.
  2. Tap the 3-dots icon and choose "add printer".
  3. Tap the "+" icon to add your printer.
  4. Enter your preferred printer name and printer IP address.

If you prefer, add your printer manually during the print flow:

  1. Tap “All printers”.
  2. Tap the “+” icon (you may need to scroll to the bottom of the printer list first).
  3. Tap “Mopria Print Service”.
  4. Enter your preferred printer name and printer IP address or Host name.

Printers may be grayed out if they were used previously, but then disconnected from the wireless network the printer is on or the printer is offline / powered off.


While a print job is being sent to the printer, you should be able to pull down on the notification bar at the top of your Android device screen to view either a message or a progress bar. Tap on the bar to Cancel or Restart a print job. After the print job completes, the information is no longer available.


From the printer control panel: Tap the “Cancel” button.
From the Print dialog box: Tap the “Cancel” button.
From your mobile device screen: Pull down a notification bar from the top of the screen or tap on the print progress screen, then tap the “Cancel” button.


Wi-Fi Direct Printing

To connect via Wi-Fi Direct, you may need to enable Wi-Fi Direct mode in your printer. Please refer to the printer manufacturer’s support page for details. If necessary in your mobile device, select the Wi-Fi Direct printer when sending the print job and then follow the connection steps in the print flow.


If your mobile device is accessing a Wi-Fi network, but does not support concurrent Wi-Fi Direct connections, you must switch temporarily from the Wi-Fi network to the printer’s Wi-Fi Direct connection. This Wi-Fi Direct connection is for printer use only. Be sure to reconnect to your local network when you’ve completed printing to access the Internet again.


Printing from a Samsung Device

Mopria powers the Samsung Print Service to print to any Mopria certified device. In addition, Mopria technology enables users to share PDF and image files from the favorite app to the Samsung Print Service to be printed.


Printing from an Android 8 and Higher Device


Troubleshooting

  1. Verify the Mopria Print Service is turned on (Go to Settings -> Printing to turn on the Mopria Print Service)
  2. Verify that your mobile device is on a wireless network.
  3. Verify that your printer is on the same wireless network. (Please note: If your mobile device and printer are not on the same wireless network, you may be able to use Wi-Fi Direct printing. See How do I connect using Wi-Fi Direct? above).
  4. Verify that your printer supports Mopria Print Service.
  5. Verify that your printer has been properly set up to enable Mopria. (Please note: This may require logging into the printer’s embedded web server to enable Mopria.)

If you have done all of the above, and you still cannot print, try the following:

  1. Make sure that the printer is turned on. If the printer is on, turn it off and then on again to see if this resolves the issue.
  2. Make sure that the wireless access point/router is turned on. If it is on, turn it off and then on again to see if this resolves the issue.
  3. Make sure that the printer has paper in the tray, and that ink or toner is not empty.
  4. Make sure that there are no error messages on the printer control panel.
  5. Make sure that the printer has the latest firmware version installed.

Sours: https://mopria.org/print-from-android

Chromebook mopria

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The flexible, easy way to print from Android

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