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FIX: Windows 10 PC stuck on restart

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  • Restarting your Windows 10 device should be an intuitive task. However, due to certain reasons, this process might encounter some problems.
  • When the Windows 10 restart freezes, applying dedicated troubleshooting solutions are needed.
  • Some users recommend force-shutting down Windows 10, while others updated their drivers.
  • Lastly, you could try stopping unresponsive processes when your PC is stuck when restarting.
fix Windows 10 PC stuck


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Sometimes in the restart process of your Windows 10 PC can occur problems like a slow boot, or worst, it freezes. So, the computer will be stuck on the reboot sequence for a long period of time.

In some situations, restarting is completed after a few minutes, while in others the process might take hours.

In order to help you address this, we prepared a list of the most applicable solutions. If you’re having a hard time resolving the issue at hand, make sure to check them out below.

How can I fix Windows 10 if it gets stuck while restarting?

1. Restart without connecting peripherals

  1. Unplug any peripherals such as an external hard drive, an additional SSD, your phone, etc., and retry to restart your PC.
    • If everything works well now, reconnect your peripherals.
  2. Press Windows key + X and choose Device Manager.
  3. Select a category to see the names of devices, then right-click on the one you’d like to update.
  4. Select Update Driver.
  5. You can also choose Uninstall in order to reinstall the drivers afterward.
  6. Restart your PC.

Also, update the drivers for these hardware components, and all the drivers that are currently displayed within Device Manager.

There might be a driver conflict involved. The PC should be using only the keyboard and mouse.

Drivers that belong to different hardware might enter into a conflict state and that might cause the restart freeze issue, which can be done either manually, or with the help of third-party software.

Some of the most common Windows errors and bugs are a result of old or incompatible drivers. The lack of an up-to-date system can lead to lag, system errors or even BSoDs.To avoid these types of problems, you can use an automatic tool that will find, download, and install the right driver version on your Windows PC in just a couple of clicks, and we strongly recommend DriverFix. Here’s how to do it:

  1. Download and install DriverFix.
  2. Launch the application.
  3. Wait for DriverFix to detect all your faulty drivers.
  4. The software will now show you all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for DriverFix to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.


Drivers will no longer create any problems if you download and use this powerful software today.

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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

2. Force-power off your Windows 10 system

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The restart might get stuck due to numerous reasons. However, in most situations the problem can be fixed automatically, if a new restart is initiated.

Run a System Scan to discover potential errors

Run a PC Scan with Restoro Repair Tool to find errors causing security problems and slowdowns. After the scan is complete, the repair process will replace damaged files with fresh Windows files and components.

But first, the computer needs to be shut down in order to launch the reboot process again.

Now, this can be done easily, by following an intuitive solution: just press and keep pressing the Power button for at least 6 seconds – or as long as it takes for the computer to turn off.

3. End unresponsive processes

windows 10 stuck on restarting
  1. From the Windows 10 loading screen press Ctrl+Alt+Del to open Task Manager.
  2. Choose End task for each process that’s not vital for the start-up operation.
  3. Close Task Manager.

The reason why the restart is taking forever to complete might be an unresponsive process running in the background.

For example, the Windows system is trying to apply a new update but something stops from working properly during the restart operation.

If the issue is there because an update cannot be applied, you can restart the update operation in this way:

  1. Press Windows+R to open Run.
  2. Type cmd, and press Ctrl + Shift + Enter to open an administrator Command Prompt.
  3. Type net stop wuauserv and press Enter.
  4. Input the folllowing commands and press Enter after each of them:
  5. The update process will be restarted.

Can’t access Command Prompt as an admin? Take a closer look at this guide.

4. Initiate Windows 10 troubleshooter

  1. Press Windows key + R, and enter Control Panel.
  2. Click View by on the right corner and select Large icons.
  3. Choose Troubleshooting.
  4. Go to the left pane and click View All.
  5. Click on System Maintenance.
  6. Select Apply repairs automatically.
  7. Follow other on-screen prompts.
  8. Restart your PC.

If you are having trouble opening Control Panel, you can easily solve it following our step-by-step guide.

The methods listed above should fix the Windows 10 restart problems. If you know other troubleshooting solutions that might address this issue, share them with our readers in the comments field below.

idee restoroStill having issues?Fix them with this tool:
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10 ways to fix a computer that keeps restarting

Padlock on computer keyboard

While working on the Windows 10 computers, sometimes you will experience that it gets stuck in a restarting loop, in which the system gets restarted continuously. This repeated system reboot can be very frustrating since it can completely destroy your workflow and productivity. Sudden restarts can also result in loss of data, unsaved work, and application failure.

George Cox

In this guide, we would discuss ways to fix the issue of the computer keeps restarting.

1. Apply troubleshooting in Safe Mode

It might be possible that the restarting problem is occurring because of some application or system errors. Therefore, you might not be able to apply troubleshooting options in normal mode. So, before you move any further, reboot your system in Safe Mode if necessary. For that, follow these instructions:

  • Click on the Windows Start icon.
  • Press and hold the left Shift key on your keyboard.
  • Click on the Power icon and then select Restart, while keep holding the Shift key.
  • Finally, release the Shift key as soon as the system begins to restart. The system will restart in the safe mode.

2. Disable the Automatically Restart Feature

Windows 10 has the in-built feature of the auto-restart the computer to tackle application failures and other errors. However, if you are facing the problem of a repetitive system restart, this feature can be easily disabled.

Before moving forward to know how to disable the automatic restart option, you have to keep one thing in mind that once this option is disabled, the next time your system experience a failure, it will not be able to restart and would freeze, show a distorted image, or just blue or black screen. So, remember to re-enable the automatic restart option once the system starts.

From the windows search box, search, and open Control Panel.

  • Select System and Security option.
  • Click on the System option.
  • Now from the left pane, choose Advanced System Settings.
  • On the next window, under Startup and Recovery, click on Settings.
  • Under System Failure, uncheck the Automatically disable option. Click OK and exit.

3.  Disable Fast Startup

Windows fast startup feature lets you boot faster every time you restart your system after shutting it down. It might be possible that the fast startup is causing your system trouble, and therefore continuous restart is occurring. It is better to disable the Fast Startup and check if the issue persists.

  • Open Control Panel by searching it on the windows search bar.
  • Navigate to Hardware and Sound Hardware and sound.
  • From the right pane, click on Power options.
  • Click on “Choose what the power buttons do.
  • Now click on “Change settings that are currently unavailable” to activate the settings.
  • Now under Shutdown settings, uncheck Turn on fast startup to disable the Fast Startup.

4. Uninstall latest installed apps

You might have recently installed an app that might be troubling your PC and hence causing the multiple restarts. Some apps may change the system settings and malfunction it. It is therefore recommended to catch that culprit app and remove it from the system. This is how you can do that:

  • Open Control Panel and click on Uninstall a program.
  • Arrange the apps in order of the installed date. Choose the app that may be responsible for the problem and Uninstall it. 
  • There might be multiple apps causing the trouble; you can remove them all one by one.

5. Uninstall latest Windows updates

Sometime Windows updates may get wrongly installed and thus can be a reason for the computer continuously restarting. The solution is to uninstall the latest updates. For that, follow these steps:

  • Navigate to Windows Settings->Update & Security.
  • Click on the View Update History.
  • On the next window, click on Uninstall updates.
  • Look for the latest updates, after which the trouble begins on your system. Select it and click on Uninstall.
  • If there are multiple updates that are causing the trouble, you can one by one uninstall each of them and then reinstall.

6. Update system drivers

Drivers are the link between system hardware to the system operating system. If they are outdated, they can cause malfunctioning, such as the computer keeps restarting. It is essential to keep them updated with the latest version. For that, you can get the third-party Driver Updaters programs that can easily update your system drivers automatically, whenever required. However, if you want to do it manually, you can follow these steps.

  • Right-click on the windows icon and select Device Manager.
  • Check updates for all the essential drivers such as audio, graphic, network, keyboard, etc.
  • If updates are available, install them.

7. Reset Windows to the earlier System Restore Point

Windows has a great feature in the form of the system restore point. In this, users are allowed to restore the system to the last restore point if the system is not working correctly. The restore points are automatically created by the OS whenever a new update or application is installed. Restoring Windows to the previous point would not affect your personal files and data. For resetting Windows, follow these steps:

  • Search for “rstrui” in the windows search bar and click on its icon to open it.
  • Click on Next to continue.
  • Choose the restore point where your system was working properly and click next.
  • Follow the on-screen instructions to restore the system to your desired point.

8.  Scan your system for malware

A malware attack could also be the reason for the system failure and, thereby, a continuous restarting problem. It might have entered in your system, corrupted many files, and disabled many functions.

If your system is not equipped with an antimalware, it is recommended to get a robust security solution like Malwarebytes and perform a full system scan.

9.  Check for hardware issues

The hardware fault or some other external issues can also be the reason for the computer keeps restarting. You must ensure that every hardware component of your system is running well.

Random Access Memory (RAM)

RAM is one of the main components for running the system. If it is displaced from its position, it can cause a system failure. You must ensure that it is correctly inserted in its slot. You can also clean it by removing and then re-inserting it.

Check CPU

When heats up, the processor inside the CPU can slow down the system and cause a disturbance in the working of the system. Make sure that the processor fan is operating correctly to cool down the processor. Also, Clean the dust from your CPU.

Faulty power supply

If your system is connected with the faulty power supply, it can repeatedly restart because of that. Check for faulty power supply by starting your device with another power source. If it works perfectly without restarting, then there is an issue with the previous power connection.

10. Check external devices

Usually, many external peripherals are connected to your system for various purposes, such as a printer, fax machine, headphones, mouse, keyboards, USB drive, and many others. You can check if any of them are causing the restart by removing them all, inserting them one by one. If the problem gets fixed by removing all of them, then insert them again one by one and check which device is again causing the issue.

Bottom line

These are all the possible fixes that would solve your computer keeps restarting problem. If the problem persists even after trying all of the fixes, installing the Windows freshly is recommended. You can also get your system checked by the experts in the service center.

1. Why does my computer keep restarting?

There could be multiple reasons for the computer to keep restarting. It could be because of some hardware failure, malware attack, corrupted driver, faulty Windows update, dust in the CPU, and many such reasons. Follow this guide for the fixes to the problem.

2. What is the blue screen error?

A blue screen error can occur if a problem causes your device to shut down or restart unexpectedly. You might see a blue screen with a message that your device ran into a problem and needs to be restarted.

Stay protected!

George Cox is the owner of Computer Diagnostics and Repair.  He can be reached at 346-4217.

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How To Fix Windows 10 Stuck on Restarting Screen[Solved]

[SOLVED] Windows 10 Stuck On Restarting

Windows 10 stuck on Restarting like forever? Don’t worry – it’s often not hard to fix at all…

6 Fixes For Windows 10 Stuck on Restarting

Here are 6 fixes that have helped other users resolve the Windows 10 Stuck on Restarting issue. Just work your way down the list until the problem is resolved.

  1. Unplug ALL external devices from your computer
  2. Disable Fast Startup
  3. Restore the Software Distribution Package
  4. Update your device drivers
  5. Disable Geolocation, Cryptographic and Selective Startup
  6. Update your BIOS

Fix 1: Unplug ALL external devices from your computer

Sometimes external devices are the reason that prevents a normal boot-up. So you can try disconnecting ALL of them to see if it fixes the Windows 10 stuck on Restarting problem. If yes, then great! If the problem remains, please move on to Fix 2, below.

Fix 2: Disable Fast Startup

If you cannot start up Windows 10 right now, please enter Safe Mode to follow the fixes below for troubleshooting.

Fast Startup is a feature in Windows 10 that helps our computer restart faster. But it can also interfere with the shutdown & restart process, hence the Windows 10 stuck on Restarting problem.

Here’s how to disable Fast Startup:

  1. On your keyboard, press the Windows logo key and R at the same time, then copy & paste powercfg.cpl into the box and click OK.
  2. Click Choose what the power buttons do.
  3. Click Change settings that are currently unavailable.
  4. Make sure the box before Turn on fast startup (Recommended) is unchecked, then click Save changes and close the window.
  5. Restart your computer for the changes to take effect.
  6. Check your computer to see if it is still stuck on restarting. If the issue persists, please try Fix 3, below.

Fix 3: Restore the Software Distribution Package

You can also try to disable Windows Update first and then restart the service to see if it solves the Windows 10 stuck on Restarting problem.

Here is how to restore the Software Distribution Package:

  1. On your keyboard, press the Windows logo key and type cmd. Then right click on Command Prompt and click Run as administrator.
  2. Type the following commands and press Enter after each: net stop wuauserv
    cd %systemroot%
    ren SoftwareDistribution SD.old
    net start wuauserv
  3. Restart your computer for the changes to take effect.
  4. Check your computer to see if the problem is resolved. If yes, then great! If it still remains, you should try Fix 4, below.

Fix 4: Update your device drivers

This problem may occur if you are using the wrong or outdated device drivers. So you should update your device drivers to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to be troubled by the wrong driver you would be downloading, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.

You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. But with the Pro version it takes just 2 steps (and you get full support and a 30-day money back guarantee):

1) Download and install Driver Easy.

2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.

3) Click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All).

4) Restart your computer for the changes to take effect.

5) Check your computer to see if its still stuck on restarting. If the issue remains, please move on to Fix 5, below.

Fix 5: Disable Geolocation, Cryptographic and Selective Startup

  1. On your keyboard, press the Windows logo key and R at the same time, then copy & paste msconfig into the box and press Enter.
  2.  In the General tab, click the Diagnostic startup button. Then click Apply > OK.
  3. On your keyboard, press the Windows logo key and R at the same time, then copy & paste services.msc into the box and click OK.
  4. Scroll down and double-click on Cryptographic Services.
  5. Click Stop. Then on Startup type, select Disabled. Click Apply > OK.
  6. Back to the Services window, locate and double-click on Geolocation Service.
  7. Click Stop. Then on Startup type, select Disabled. Click Apply > OK.
  8. Restart your computer and check if the issue has been fixed. If not, move on to Fix 6, below.

Fix 6: Update your BIOS

BIOS (Basic Input/Output System) performs the hardware initialization and jumpstarts the processes during the booting process of your computer. So we can try updating our BIOS to see if it sorts out our computer-being-stuck-at-restarting-screen issue.

Important: Updating BIOS incorrectly might incur loss of data or even more serious problems. So please proceed with caution or seek professional help in the BIOS updating process.

  1. On your keyboard, press the Windows logo key and R at the same time, then copy & paste msinfo32 into the box and press Enter.
  2.  In the information in BIOS Version/Date and go to the manufacturer’s official website.
  3. Check out the Support (or Download) section and search for the latest BIOS update.
  4. Download the file and install it properly. 
  5. Check to see your PC restarts properly this time.

Hopefully you have successfully fixed the Windows 10 stuck on restarting problem by now. If you have any ideas, suggestions or questions, please leave us a comment below. Thanks for reading!


28 people found this helpful


Restarting laptop not

My laptop won't restart



Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you are unable to restart the notebook. I would like to help you resolve this issue. 


However, I will need a few details to provide an accurate solution,

When did this issue start?

Did you do any hardware or software changes?




Perform a power reset on a laptop.

  1. Turn off the computer.

  2. Remove the computer from any port replicator or docking station.

  3. Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.

  4. Unplug the AC adapter from the computer.

  5. Remove the battery from the battery compartment.

  6. With the battery and power cord unplugged, press and hold the Power button for about 15 seconds to drain any residual electrical charge from the capacitors.

  7. Insert the battery and plug the AC adapter back into the laptop, but do not connect any of the peripheral devices.

  8. Press the Power button to turn on the computer.

  9. If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.

  10. After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.

  11. Your laptop has been reset. After a power reset, it is a good idea to run Windows Update and HP Support Assistant to update all device drivers. See Updating Drivers and Software with Windows Update (Windows 10, 😎 and Using HP Support Assistant (Windows 10, 8, 7) for more information.

Run the Extensive test 

  1. Hold the power button for at least five seconds to turn off the computer.

  2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.

  4. Click Extensive Test.

  5. Click Run once, or Loop until error.

    While the test is running, the time remaining and test result for each component are shown on the screen.

  6. If a component fails a test, write down the failure ID (24-digit code) so you have it available when you contact HP Customer Support. The information is also available in Test Logs on the main menu.

Run Component test on hard drive:

  1. Hold the power button for at least five seconds to turn off the computer.

  2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.

  3. On the main menu, click Component Tests.

    Figure : Selecting Component Tests from the main menu

    Selecting Component Tests from the main menu
  4. The Component Tests menu displays.

    Your Component Tests menu might be different, depending on the components installed on your computer.

    Figure : Sample list of Component Tests

    Sample List of the Component tests
  1. In the Component Tests menu, click Hard Drive, and then click Quick Test.

    Figure : Selecting the Hard Drive Quick Test

    Selecting the Hard Drive Quick Test
  2. Click Run Once.

    Figure : Running the Hard Drive Quick Test

    Hard Drive Quick Test - Run once
  3. The Hard Drive Quick Test begins. If the computer has more than one hard drive, select the drive you want to test. To test all the hard drives, select Test All Hard Drives.

    When the test is complete, the results are displayed on the screen. Test results are also available in the Test Logs on the main menu.

  4. If the hard drive passes the Quick Test, but there is still a problem with the hard drive, run the Extensive Test. This test includes the SMART Check, Short DST, Optimized DST, and Long DST. To run these tests individually, select them from the Hard Drive Tests menu.

    If the hard drive fails one of the tests, write down the failure ID (24-digit code) so you have it available when you contact HP Customer Support. The information is also available in Test Logs on the main menu.

Click here and refer the document for more steps.


If the test fails, 

I would personally suggest you contact our HP phone support for further assistance. If your product is Out of warranty then remember to choose the paid options to get the tech support number.


They might have multiple options to help you on this.


Please use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link:

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

They will be happy to assist you immediately.


Keep me posted for any other assistance,



How To Fix Windows 10 Stuck on Restarting Screen[Solved]

Windows gets stuck at restarting screen

I had Windows 2012 R2 stuck at reboot with the spinner spinning with the screen pictured in the question. The way I got into this state was I clicked the Reboot/Restart button in Windows Update and then responded “Yes” to the prompt of whether it was OK to restart even though other users were logged in. Then it displayed the “Restarting” screen forever. I think it was confused, it was supposed to show me if I wanted to close my apps first before proceeding but was instead showing the Rebooting screen forever.

I was accessing the server via (RDP), so to get out of this situation, I pressed ++ (which is like pressing ++ on the remote computer). This came up with the security options display. I then clicked on “Sign out”. This caused the screen to display “Signing out…” for a few seconds before showing me the prompt of whether or not I wanted to save my files or Restart anyway. I clicked Restart anyway to proceed.

After that, Server signed me out. When I logged back in, I saw that the server uptime was still more than a couple minutes. So I initiated a reboot again and it finally went -_-.


Now discussing:

Hi, Rishi!

I tried. I really did try ANYTHING. I tried to flash every Bios (A00, A03, A04, A05, A06, A07, A09, A12, A13, A14, A17, A18, A19, A20, A21, A22, A23, A24, A26) in DOS-Mode.

And even so the BIOS Update itself always worked, for the Mangement Engine I always get the error message: "ME Firmware Update Failed! (Error Code: 8725) Failed to receive last update status from the firmware"

If I try to install the BIOS Update from Windows (Windows 10 in my case), I always get the error message "An unexpected error  occurred while running the Flash application. Please reboot and try again. Application Error Return: 0x0000406"

And I can do it as often as I want in a row, it won't get through.

I even tried this:

1. Click on start then run and type "regedit" in the box and press enter. (without the quotes)
2. Expand and Look for: HKEY_LOCAL_MACHINE -> SYSTEM ->ControlSet001 -> Services -> DELLBIOS
3. Delete DELLBIOS folder
4. Restart the system
5. Re-flash BIOS

But afterwards I just get another error message while trying to flash from Windows 10 -> 

"An unexpected error  occurred while running the Flash application. Please reboot and try again. Application Error Return: 0x0000603
Windows Error Return: 0x00000436"

So far, nothing is helping!

I think I need a Bios where the ME Firmware update is forced...

Any new idea?




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