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Citrix VPN Client for Windows

IT@DU is launching a new VPN client the week of August 16th, 2021. Please reference this page for download and instructions:

Installing Citrix VPN client

A DU account is required to access the Citrix VPN client on a Windows PC.

  1. Navigate to

  2. If you do not have a pre-existing Citrix client, the website will ask you to install the Citrix gateway plug-in.  Select 'Download'

  3. Double click the downloaded file and choose Install.

  4. Navigate to

  5. Sign in with your and the same password as your email account.

    If you are a Law School student or employee, use your email and password.

    With a successful sign-in, the site will automatically check if you already have the Citrix VPN client installed.

    If you already have a pre-existing Citrix vpn client, the site should be able to identify and add its server address to the client.

  6. To add the Citrix VPN to your Taskbar, open the search bar (magnifying glass) and type citrix

  7. Right click on the Citrix Gateway app and select Pin to Start or Pin to taskbar

 Logging into Citrix VPN client

  1. Click Start...Citrix Gateway
  2. If not already visible, select from the Connection field
  3. Enter your username as and PioneerWeb password
  4. Select 'Logon'

    A successful connection will display your connection URL and IP address, along with the duration, and data information

    When you are wanting to disconnect from the VPN client, select 'Logoff' at the bottom of the page

    You will be given to option to cleanup and remove personal information from the citrix gateway before exiting

    If you are using secure or personal computer, you can select 'Exit' to close the application

    If you select 'Cleanup' the app will process your request and you can select 'Exit' when it is complete




    Citrix VPN enables secure access to business critical applications, virtual desktops, and corporate data from anywhere at anytime, providing an optimal user experience with Citrix NetScaler Gateway.

    Citrix VPN 1.0.0 Features:

    - Full layer 3 SSL VPN connectivity
    - Per-app VPN flexibility (Provisioning support through MDM systems)
    - On demand VPN support
    - Multi-factor authentication support with client certificate.
    - IPv6 compliant


    Credentialed access to a Citrix NetScaler Gateway installation with release 10.5 or later. Please contact your organization’s IT group for connection information.


    - English, German, French, Spanish, and Japanese

    Version 2.0.0

    This app has been updated by Apple to use the latest Apple signing certificate.

    Bug fixes.

    Ratings and Reviews

    Doesn’t work with IOS 12

    This app needs an update. Cannot get my work done if we can’t connect to the VPN. IOS 12 has been out for months, this kind of delay is inexcusable for a company of Citrix size and the amount they charge for their software.

    Good app but needs updating

    Great app for secure network connection but does not work on latest ios update. It has been over a month since update and cannot use app. Please update app to work on new iOS

    Still doesnt work

    iOS 13 has been out for about 6 months and its still doesn't work with it. The app actually thinks that the operating system is Mac OS X. Wow its an iOS app why would that be the case.

    The developer, Citrix Systems Incorporated, has not provided details about its privacy practices and handling of data to Apple.

    No Details Provided

    The developer will be required to provide privacy details when they submit their next app update.


    Citrix Systems, Incorporated

    3.9 MB


    Requires iOS 8.0 or later.
    Requires iPadOS 8.0 or later.
    iPod touch
    Requires iOS 8.0 or later.
    Requires macOS 11.0 or later and a Mac with Apple M1 chip.

    English, French, German, Japanese, Spanish

    Age Rating

    © 2017 Citrix Systems, Incorporated



    • Family Sharing

      With Family Sharing set up, up to six family members can use this app.

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    Notice: Duo MFA is now required to authenticate AnyConnect VPN Sessions

    Before using the AnyConnect Secure Mobility client, enroll a smartphone or other device in Duo MFA. All AnyConnect VPN sessions must now be self-authorized from your phone or other Duo enrolled device.

    Instructions for enrolling in Duo are available under the blue Guides bubble, Guides, Videos and Instructions section, AnyConnect (VPN) Guides subsection at

    Cisco AnyConnect Secure Mobility Client

    UC Davis Health provides remote access VPNs for employees and non-employees, who are authorized to connect to the UC Davis Health network from remote locations. Remote Access VPNs should solely be used for conducting UC Davis Health businesses.

     This page contains the Cisco AnyConnect Secure Mobility instructions and supported clients. 

    • Administrative rights are required to install an application or program. If you do not have the administrative rights contact your system administrator. For UC Davis Health issued computers, submit a service request to obtain the administrative right.
    • You can download and install the Cisco AnyConnect Secure Mobility clients from inside or outside the UC Davis Health network, but to connect you must be outside the UC Davis Health network or use the Guest Wireless. 

    Windows AnyConnect Client

    Supported Versions- Windows 8, 8.1, and current Microsoft supported versions of Windows 10 x86(32-bit) and x64(64-bit)

    Windows AnyConnect Client Installation

    1. Download and install Windows AnyConnect Client (Active Directory/HS credentials are required outside UC Davis Health network).
    2. Open AnyConnect Secure Mobility Client.
    3. Enter the URL “” and click connect.
    4. Use your HS/Citrix credentials to log into AnyConnect.
    5. Approve the DUO push notification on your smartphone.
    6. Accept the banner to continue.
    7. Once you are connected, you will see the icon located in the system tray represented by the Cisco AnyConnect symbol with a gold lock.

    Windows AnyConnect Client with Start Before Logon (SBL)

    With Start Before Logon (SBL) enabled, customers see the AnyConnect GUI logon dialog before the Windows logon dialog box appears. This establishes the VPN connection first. SBL allows Health System Windows scripts to run; hence automatically mapping the network drives (shared drive and home drive). This feature is only available for Windows operating systems.

    Web-based SBL installation - requires Java

    Manual SBL Installation

    1. Install AnyConnect client - Windows Client Download.
    2. Install Start Before Logon (SBL) - SBL Module.
    3. Restart the computer.
    4. Press Ctrl+Alt+Delete.
    5. Windows 10 - Click on the icon (Network sign-in) on the bottom right of the screen.
    6. In "Cisco AnyConnect Secure Mobility Client" type and click Connect.
    7. Use your HS/Citrix credentials to log into AnyConnect.
    8. Approve the DUO push notification on your smartphone.
    9. Accept the banner to continue.
    10. Use your HS/Citrix credentials to log into Windows.

    Macintosh AnyConnect Client

    Supported Versions- macOS 11.x, 10.15, 10.14, and 10.13 (only 64-bit is supported from 10.15 and later)

     Quick Install Steps:

    1. Click on "Macintosh Client Download".
    2. Click Continue.
    3. Click Continue and then click on Agree to continue the installation.
    4. Uncheck everything except VPN and click continue.
    5. Start the AnyConnect client from Launchpad.
    6. Enter the URL “”.
    7. Use your HS/Citrix credentials to log into AnyConnect.
    8. Approve the DUO push notification on your smartphone.
    9. Accept the banner to continue.
    10. When connected, you will see the AnyConnect icon with a gold lock in the status bar.

    iPhone and iPad 

    1. Download "Cisco AnyConnect" client from the App Store.
    2. Open "Cisco AnyConnect".
    3. Click Add VPN Connection.
    4. Description = UC Davis Health VPN (or any other name you wish to give).
    5. Server Address =
    6. Click Save.
    7. Slide Anyconnect VPN button to ON.
    8. Enter the UC Davis Health Active Directory/HS/Citrix username and password.
    9. Approve the DUO push notification on your smart phone.
    10. Accept the banner.
    Download and Install Citrix Receiver for Windows

    Citrix Workspace

    The new Citrix Workspace app (formerly known as Citrix Receiver) provides a great user experience - a secure, contextual, and unified workspace - on any device. It gives you instant access to all your SaaS and web apps, your mobile and virtual apps, files, and desktops from an easy-to-use, all-in-one interface powered by Citrix Workspace services.

    Using your mobile and virtualized applications, files and desktops is faster and easier than ever. Just ask your IT department how to get started.
    • Work on your favorite device from wherever you are
    • Access email or other corporate applications
    • Access your files, apps, desktop from your phone, tablet, or all in one from a unified view
    • Provide single sign on capabilities with Citrix SecureHub and Citrix Files.

    Location and Sensor Virtual Channel:
    This virtual channel allows Workspace to redirect sensor information to applications running on server. For example, applications can use accelerometer data to drive 3D-modelling application, use ambient light level to control the brightness of the screen, use location data to alter behavior of application, and so on.

    Support for Citrix Ready workspace hub:
    Built on the Raspberry Pi 3 platform, the Citrix Ready workspace hub provides a secure connection to authorized apps and data. Citrix Workspace app for Android supports user authentication to Citrix Ready workspace hubs as an experimental feature. This allows authenticated users to cast their sessions to a hub. The feature is disabled by default.
    Note: Location permission is required for the Citrix Ready workspace hub experimental feature. You can deny this permission if there are no workspace hubs present.

    Problems downloading or installing the app? See

    Still need help? Please tell us more about the issue.

    If your company doesn’t use Citrix yet, you can install Citrx Workspace app and request a demo account by “Try the demo” in Citrix Workspace app.

    For more information about Citrix Workspace app, visit the product documentation


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    Tech Insight - Citrix AlwaysON VPN for remote Windows endpoints

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